Here's exactly what you'll do, step by step.
Step 1
Magic-link sign-in — no password to forget. Tell us your business name and you'll land in your private dashboard.
Takes 30 seconds.
Step 2
Paste your URL on the Training → Website page and click "Add + crawl". We fetch every page on your domain (up to 80), extract the text, and store it in your workspace.
5–10 minutes for most sites. You'll see status update from queued → crawling → ready.
Step 3
Anything shown as graphics on your site — price cards, package artwork — the crawler can't read. Add them once on the Products / Packages page. Name, price, what's included, when to recommend.
~5 minutes per product. Most businesses have 3–8 to add.
Step 4
Common questions you answer every week. "Do you photograph dogs?" — "How far will you travel?" — "Are deposits refundable?" Pair each one with your preferred answer.
Add 5–15 to start. You can always add more as customer questions surface.
Step 5
Paste 3–5 real replies you've sent before. Write a one-line tone note (e.g. "Warm and concise, use first names if known"). The bot mirrors your style automatically.
Step 6
Easiest: drop the web widget script on your site (one line of HTML, works on any platform). Then layer in email, WhatsApp, and Messenger as you're ready.
Step 7
Draft mode — every reply waits in your inbox until you approve. Recommended for week one.
Autonomous — replies go straight to the customer. Recommended once you trust it.
Schedule — pick a 24×7 grid. Always-on, only out-of-hours, only weekends — your call.
Step 8
Every conversation lands here — across all channels. The bot's drafts show its confidence score. You approve, edit, or discard. Escalations come with a reason ("low confidence", "complaint keyword", "outside knowledge base") so you know why.
Re-crawl your site after big content updates. Add FAQs as new customer questions surface. Otherwise, the bot just runs.
Start now